Date:
July 14, 2004 Copyright:
Financial Times When Jack Ma, the
Chinese internet entrepreneur, visited investors in the US
a few months ago, he was taken aback by their sceptical view
of his battle with eBay for control of China's market in consumer-to-consumer
online auctions.
"Everybody said: 'It sounds like Jack is fighting with
Mike Tyson - he has no chance'," recalls Mr Ma, the slightly-built
founder and chief executive of e-commerce company Alibaba.com.
"I was so disappointed."
But the ebullient Mr Ma is not letting such
lack of faith get him down. He says Alibaba's one-year-old
consumer auction arm, Taobao.com, is taking the fight to eBay's
China unit, Eachnet. And he claims that Taobao already has
more users than eBay in China.
The contest between Taobao and eBay in the consumer
auction sector reflects a broader battle in China's rapidly
emerging online market between the world's biggest internet
companies and homegrown competitors.
It is a high-stakes prize-fight. With more than
80m people online, China is already one of the world's most
populous internet markets and is growing at more than 30 per
cent a year. Many analysts say the country's huge population
and rapid economic growth are likely to give it a pivotal
role in the worldwide web's future development.
Underlining international interest in the market,
eBay paid $180m for Eachnet, then China's dominant consumer
auction website, in a deal completed in 2003.
Yahoo, the US internet portal, has also been
active, paying $120m for Chinese language search developer
3721 Network Software last year and setting up a joint-venture
online auction website with local rival Sina.com.
Meanwhile, Google, the world's most widely-used
internet search engine, has launched a Chinese language advertising
service and taken a stake in Baidu.com, its Chinese counterpart.
The technological and financial resources commanded
by such companies make them formidable opponents, as Mr Ma
well knows.
The former English teacher says that, over the
last year, eBay has been willing to spend heavily to seal
exclusive advertising deals with China's most visited websites,
forcing Taobao.com to rely heavily on word-of-mouth campaigns
and clever publicity to attract new users.
"They blocked all our advertising,"
he says.
But Mr Ma says that international internet companies
are prone to making three mistakes in China - underestimating
the differences between the local market and the US market,
incurring higher costs than local rivals and "going global"
too quickly.
"The cost for eBay and international companies
to come to China is so high," says Mr Ma. "They
spend $100m, we spend $10m, but the effect is the same."
Low costs and strong cashflow at its parent Alibaba mean Taobao
can rapidly develop a customer base by offering its services
free, he says.
It helps that many Chinese internet users stick
to local brands. Yahoo's local portal is overshadowed by the
locally run but US-listed Sina and its rivals Sohu.com and
Netease, which have pioneered a highly profitable mix of services
such as mobile telephone messaging and hugely popular fantasy
role-playing games.
Google's investment in Baidu reflected the Chinese
company's unmatched popularity among local users.
Chinese online retailing is currently dominated
by local "would-be Amazons" Dangdang.com and Joyo.com.
The success of local companies reflects an ability
to understand the tastes of local internet users while also
working around such difficulties as the very limited use of
credit cards.
It is far too early to write off the foreigners.
Some analysts say their deep pockets will allow them to catch
up through further acquisitions.
Foreign investment is already a reality for
many of China's homegrown champions, through Nasdaq listings
and venture capital investments. Alibaba, for example, raised
$82m from investors, including Japan's Softbank Corp and Fidelity
Investments of the US.
Whatever their ownership, Mr Ma is convinced
local roots and local knowledge give China-based companies
a big advantage over their international rivals.
"They are the sharks in the ocean, we are
the crocodiles in the Yangtze River," he says. "When
they fight in the Yangtze River, they will be in trouble.
The smell of the water is different."
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